 |
 |
| Home | Membership | WebShop | Facilities | Location / Contact Us | Tournaments | Useful Links
|
|
|
     |
Consumer Terms and Conditions of Sale of goods and services purchased from SnookerCue.com. SnookerCue.com is the web shop trading division of Landywood Snooker Club Limited
PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING AN ORDER. YOU MAY WISH TO RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE
1. Format of the Contract
1.1 These terms of sale apply to all goods supplied by SNOOKERCUE.COM.
1.2 No contract exists between you and SNOOKERCUE.COM for the sale of any goods until SNOOKERCUE.COM has received and accepted your order and has received payment in full (in cleared funds). Once SNOOKERCUE.COM does so, there is a binding legal contract between us.
1.3 By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order.
1.4 SNOOKERCUE.COM may change these terms of sale without notice to you in relation to future sales.
2. Description and price of the goods
2.1 The description and price of the goods you order will be as shown on SNOOKERCUE.COM's website at the time you place your order.
2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, SNOOKERCUE.COM will inform you as soon as possible and notify you of the expected delivery date.
2.3 Every effort is made to ensure that prices shown on SNOOKERCUE.COM's website are accurate at the time you place your order. If an error is found, SNOOKERCUE.COM will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order.
2.4 In addition to the item price, you will need to pay a delivery charge for the goods.
3. Payment and Shipping
3.1 Payment for the goods and delivery charges can be made by any method shown on SNOOKERCUE.COM's website at the time you place your order. Certain types of payment may incur additional charges, these will be indicated at the time of purchase. Payment is due before the delivery date.
3.2 There will be no delivery until cleared funds are received.
3.3 SNOOKERCUE.COM only ship to addresses within the UK. Shipping costs are calculated based on weight and destination, the shipping cost for your particular order can be seen on the first screen of the checkout process.
4. Delivery
4.1 The goods you order will be delivered to the address you give when you place your order, delivery can only be made to addresses within the UK .
4.2 Orders placed before 3.30 pm on a working day will be processed that day and will be delivered as per the requested delivery option, provided that no additional security checks are required and that all items are available in stock. A working day is any day other than weekends and bank or other public holidays.
4.3 If delivery cannot be made to your address for reasons under SNOOKERCUE.COM's control SNOOKERCUE.COM will inform you as soon as possible.
4.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, SNOOKERCUE.COM will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, SNOOKERCUE.COM will inform you as soon as possible.
4.5 Time for delivery shall not be of the essence. The goods may be delivered by SNOOKERCUE.COM in advance of the quoted delivery date.
4.6 Upon receipt of your order you will be asked to sign for the goods received in good condition. If you are unsatisfied with the condition the good are received in, the item should either be refused or details marked on the transporters copy of the delivery note along with your signature as a form of evidence. Failure to do so may affect any warranty claims that you make thereafter.
5. Risk/Title
5.1 The goods are at your risk from the time of delivery.
5.2 Ownership of the goods shall not pass to you until SNOOKERCUE.COM has received in full (in cash or cleared funds) all sums due to it in respect of the goods, and all other sums which are or which become due to SNOOKERCUE.COM from you on any account.
6. Your Right Of Cancellation
6.1 You have the right to cancel the contract at any time up to the end of 7 working days after delivery of the goods.
6.2 Written notice must be given to SNOOKERCUE.COM by letter, fax or e-mail, at the fax number or e-mail address shown below, giving details of the goods ordered. Notification by phone is not sufficient.
6.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to SNOOKERCUE.COM at your own cost. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. The goods must not have been used, they must include all items despatched to you, and must be in pristine condition in their original packaging with no markings.
6.4 Do not destroy, deface or obscure any identifying mark or packaging on or relating to the goods; maintain the goods in satisfactory condition and keep them insured on SNOOKERCUE.COM's behalf for their full price against all risks to the reasonable satisfaction of SNOOKERCUE.COM.
6.5 If you do not return the goods as required, SNOOKERCUE.COM may charge you a sum not exceeding the direct costs of supplying and recovering the goods.
7. Warranty
7.1 All goods supplied by SNOOKERCUE.COM are placed under warranty for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.
7.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by SNOOKERCUE.COM, failure to follow SNOOKERCUE.COM's instructions, or any alteration or repair carried out without SNOOKERCUE.COM's approval.
7.3 If the goods supplied to you are damaged on delivery, you should notify SNOOKERCUE.COM in writing via letter, e-mail address or fax number shown below within 7 days.
7.4 If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify SNOOKERCUE.COM in writing via the e-mail address or fax number shown below, as soon as possible, but in any event within 7 days of the date you discovered or ought to have discovered the damage, defect or complaint.
7.5 Please refer to the returns procedure for instructions as to how to return goods.
|
|
|
